Frequently Asked Questions
Everything you need to know before getting started. If your question isn't here, feel free to get in touch.
Getting started
What happens in an initial session?
The first session is a chance to meet, talk about what brings you to therapy and see if we're a good fit. I'll explain how I work, and there is no obligation to continue.
How long can I expect to be in therapy?
There's no fixed length. It depends on what's brought you to therapy and how you're finding the process. Some people come for a few months to work through a specific difficulty. Others stay longer, particularly if what we're working through goes back further. This can be something we talk about together whenever it's useful to you.
What is Person-Centred Therapy?
Person-centred therapy is built on the belief that you are the expert on your own life. Rather than giving advice or analysing you, I provide a non-judgemental, empathetic environment to help you access your own inner resources and make the choices that are right for you.
How do you pronounce your name?
Capucine is pronounced kah-poo-SEEN. Don't worry if you're not sure, I'm used to it!
Practicalities
Do you offer sessions online?
I work in person, at least initially, because experiencing someone's physical presence feels important to me for building a connection. Once we know each other, I'm happy to continue online as needed: research on hybrid approaches like this suggests they work well, combining an in-person foundation with the flexibility of online sessions when circumstances call for it. I don't generally take on new clients for online-only work.
Is your therapy room accessible?
My therapy room is on the first floor with no lift, so it may not be accessible to everyone. If you have mobility needs, please do get in touch before booking so we can discuss what might work for you.
What is your cancellation policy?
I ask for at least 48 hours notice for any cancellations. Sessions cancelled with less than 48 hours notice are payable in full.
How do I pay for sessions?
Payment is due within 24 hours of each session by bank transfer. Your fee is fixed for at least 12 months from our first session, and I will give one month's notice of any increases.
Professional standards
How do you handle my personal data?
I am registered with the Information Commissioner's Office (ICO) and comply with the UK General Data Protection Regulation (GDPR).
What ethical framework do you follow?
I am a member of the British Association for Counselling and Psychotherapy (BACP) and adhere to their ethical framework.
Have more questions or ready to take the next step?
Contact me